Is personal contact still important in a time when everything is digitizing? And how does the meeting industry deal with this dilemma? We talk about it with Maura Hamstra-Welling, Manager Meeting Experts at Onemeeting.com. And of course we want to know a lot more about her! Read all about her drive, her dream getaway and her sense of purpose here.

Leisure

Maura loves people very much and prefers to spend her free time with loved ones. Lunch, coffee or a nice dinner. “I like depth. During conversations it is not really about small talk and calves, but often about content. Sincere attention is very important to me. I have my heart on my sleeve and am open and direct. Those qualities also help me in my work. An open culture is important to me within my team.”

Meeting Expert

Maura is convinced that real, personal meetings will always exist, especially in times of digitization. “Our role as Meeting Expert is therefore becoming increasingly important. Onemeeting.com is a venue booking platform. What the Meeting Expert adds to this is personal service, customization and thinking along from experience. To find a perfect solution you need a lot of empathy, there is feeling involved. Something that a computer system does not have. Hospitality is nothing without a sincere, warm smile and a personal touch.”

A heart for hospitality

And Maura certainly has experience in hospitality. After her Facility Management studies, Maura started her career as senior coordinator at Nyenrode Business University. There she organized executive (tailor-made) programs from A to Z, including locations. That helps her in her daily work. “For a Meeting Expert that is very valuable. Hospitality is second nature to me and is in my DNA. I strive for a world in which the customer is central, customer expectations are exceeded and hospitality is self-evident. That makes me excited.”

Results-oriented

Maura gets the most satisfaction from achieving results together. “Empowering people, really being there for our customers, the fact that no day is ever the same, these are elements that contribute to my job satisfaction. I believe that by enjoying work, people can get more out of themselves and take results to a higher level. That is why I think it is important to look for the right people in the right places.”

The future of Onemeeting.com

Onemeeting.com is developing at full speed. What's about to happen? “Onemeeting.com has the ambition to be the largest location expert in the Netherlands and we are expanding internationally in parallel.

Company Events

We ask what Maura would do if she organized a company outing with unlimited budget and possibilities. She thinks for a moment. Then it sounds decidedly: “Beyoncé. I'm a really big fan of her. So we would go to a Beyoncé concert. Doesn't matter where, as long as I can see her."

Last question… what can we wake you up for?

Maura laughs. “I love sleeping. So you mustn't wake me up!"

Would you like to know more about our Meeting Experts? Look here, or take contact with us!