Atrium Meeting Center

Customer case / Eline van den Hoven / Compass Group • Atrium Meeting Centre

After talking to several parties, receiving business cases and conducting internal consultations, Eline came to the conclusion that no other party could offer Atrium Meeting Center what they were looking for, except Onemeeting.com with the Connected™ partnership. Since September 2020, Atrium Meeting Center Connected™ has been a partner of Onemeeting.com.

“Since 2015, we have been a catering partner at Atrium Amsterdam for both residents and external guests. In 2020, the owners tightened up their wishes, including the wish to accommodate both the catering and meeting center with one partner.

That's where our challenge arose, because food & soft services are our specialties, but selling a meeting center externally is not our core business. We therefore went looking for a partner that does have its core business in this, that is an expert in Meeting Management. This way we all do what we are really good at.

For Atrium we looked for companies that specialize in meeting centers. Through a current Connected™ partner we came across Onemeeting.com. After talking to several parties, receiving business cases and discussing internally, we came to the conclusion that no other party could offer us what we were looking for, except Onemeeting.com. There was simply no other party in the market that could do that.”

“From the first moment we had very good contact. Onemeeting.com was immediately very personal, thought along and gave confidence through the conversations we had and the solutions they offered. They really helped us with the question “how do you approach something like this?”. In the presentation for our client we called in Onemeeting.com and they were able to show what the added value was; that was very important to us. In particular, their expertise in sales, marketing and yield management of locations is something that impressed us and gave us confidence. It was precisely advice such as 'the room prices are much too high' that gave the impression that they could make a success of the Atrium.

They thought along with us, provided clear explanations about the business case and offered tools to translate our joint proposition to a higher level. Ultimately, through our partnership, we were able to fulfill the wishes of our customer and we were awarded the contract. “

We had this video developed to give (potential) customers the feeling of meeting for a day at Atrium Meeting Centre. A great way to give this high-end location more exposure.

“Onemeeting.com has shown that it knows what it is talking about and offered us solutions based on knowledge and expertise. They were able to provide us with insight into prices and occupancy for the Amsterdam South region by means of benchmarks based on their intermediary data.

Onemeeting.com has a hybrid revenue model that made it immediately clear who was responsible for what. Part of the fixed fee covers the basis such as the Property Management System they provide, but the variable fee is based on the turnover achieved. That way you know exactly where you stand and you grow together.

We were also very pleased that we received a turnover forecast immediately with the first quotation that we could use in our forecasts. This enabled us to create clear expectations for our client as well.”

“We experience the collaboration very positively! In the first months we noticed that processes and working methods still had to be coordinated, such as the monthly reports. Fortunately, after the first quarter, we had that all sorted out.

The cooperation as it exists now has ensured that we can continue to serve our client. In addition, everyone comes out even better this way. In my opinion, this is really a win-win-win situation!

I would definitely recommend Onemeeting.com to other parties, especially if they own rooms with meeting capacity, and do not know how to approach the commercial processes for this.”